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Privacy & Cookies Policy

Anglezarke U.K. Ltd (“the Company”, “we”, “us”, “our”) is committed to protecting the privacy and personal data of all individuals who interact with our business and website. This policy sets out how we collect, use, store, disclose, and protect personal information in accordance with the UK General Data Protection Regulation (“UK GDPR”), the Data Protection Act 2018, and associated privacy legislation.

By accessing our website or providing personal data to us, you acknowledge and agree to the practices described in this policy.

  1. Data Controller

The data controller responsible for personal data processed under this policy is:

Anglezarke U.K. Ltd
Abbey Mill, Garden Street, Abbey Village, Chorley, PR6 8DN
Email: enquiries@anglezarkeuk.com
Telephone: 01254 830 222
Company Registration Number: 14728581

  1. Scope of This Policy

This policy applies to all personal data collected through:

  • Our website and enquiry forms
  • Requests for quotations, brochures, specifications, and call-backs
  • Email, telephone, and written correspondence
  • Project-related communications and documentation
  1. Personal Data We Collect

3.1 Data Provided Directly by You

We may collect and process:

  • Full name
  • Email address
  • Telephone number
  • Project or site address
  • Company name (where applicable)
  • Drawings, specifications, photographs, and uploaded documents
  • Enquiry content and related correspondence

3.2 Data Collected Automatically

When you use our website, we may collect:

  • IP address
  • Device and browser information
  • Pages visited and navigation patterns
  • Date, time, and duration of visits
  • Cookie identifiers and tracking data
  1. Lawful Bases for Processing

We process personal data on the following lawful grounds:

Contractual necessity
Where processing is required to respond to enquiries, provide quotations, and deliver services.

Legitimate interests
To manage business communications, improve services, maintain internal records, and assess website and advertising performance, where such interests do not override individual rights.

Consent
For non-essential cookies and marketing/analytics technologies.

Legal obligations
Where processing is required for regulatory, accounting, or statutory compliance.

  1. Purposes of Processing

Personal data is processed to:

  • Respond to enquiries and provide requested information
  • Prepare quotations and proposals
  • Design, supply, and install glazing projects
  • Communicate throughout project delivery
  • Maintain business and project records
  • Improve website performance and usability
  • Measure advertising effectiveness

We do not use personal data for unsolicited marketing communications.

  1. Storage and Security

Personal data is stored securely within:

  • Microsoft Outlook email systems
  • Internal company servers with controlled access

We implement appropriate technical and organisational measures to safeguard personal data against unauthorised access, loss, alteration, or disclosure.

Access is restricted to authorised personnel only.

  1. Data Sharing

Where necessary for project execution, relevant personal data may be shared with:

  • Fitters and installation teams
  • Structural engineers
  • Architects and design consultants

Such sharing is limited strictly to what is required for service delivery and is conducted confidentially.

We do not sell, rent, or trade personal data to third parties.

  1. International Transfers

Personal data is processed solely within the United Kingdom and is not transferred outside the UK.

  1. Data Retention

Personal data is retained for as long as necessary to:

  • Manage enquiries and project delivery
  • Maintain business records
  • Comply with legal and regulatory obligations

Where no legal requirement applies, data is retained unless a deletion request is made. Data is periodically reviewed to ensure ongoing relevance.

  1. Children’s Data

Our website and services are not intended for individuals under the age of 16. We do not knowingly collect personal data from children.

Cookies Policy

  1. Use of Cookies

Our website uses cookies and similar technologies to ensure functionality, enhance user experience, analyse performance, and measure advertising effectiveness.

Cookies are small text files placed on your device when you visit a website.

  1. Categories of Cookies

Essential Cookies

Required for website operation, security, and form functionality. These cannot be disabled.

Performance & Analytics Cookies

Including Google Analytics, used to understand visitor behaviour and improve website performance.

Marketing & Advertising Cookies

Including Google Ads conversion tracking and Facebook/Instagram pixels, used to assess campaign effectiveness and display relevant advertising.

  1. Cookie Consent

Non-essential cookies are deployed only after you provide explicit consent via our cookie banner.

You may:

  • Accept all cookies
  • Reject non-essential cookies
  • Manage preferences at any time

You may also control cookies through browser settings. Disabling certain cookies may affect website functionality.

  1. Third-Party Cookies

Some cookies are placed by third-party platforms such as Google and Meta. These providers operate under their own privacy policies.

We do not control third-party cookie behaviour.

  1. Your Data Protection Rights

Under UK GDPR, you have the right to:

  • Access your personal data
  • Request correction of inaccurate data
  • Request deletion of personal data
  • Restrict or object to processing
  • Request data portability
  • Withdraw cookie consent at any time

Requests should be submitted to enquiries@anglezarkeuk.com.

  1. Complaints

If you believe your personal data has been mishandled, you have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO).

  1. Policy Updates

This Privacy & Cookies Policy may be updated periodically to reflect legal or operational changes. The latest version will always be available on our website.